Privacy Policy

1. The use of this website is subject to this Privacy Policy, and the user must reread the respective terms in each new use in order to verify if he agrees with it.

2. The personal data provided by the user will be kept in digital format, the data processing has the following purposes in mind:

i. Conclusion and execution of the contract relating to the products selected by the user.

ii. Fulfill user requests.

iii. Provide the user with information about Marivi Lingerie products, including, with respect to them, sending commercial messages by email or any other equivalent automatic electronic means (such as SMS), as well as by telephone. The user may modify his preferences regarding the sending of such commercial communications by accessing the "My Account" section as well as indicating his opposition in the Newsletter section.

iv. In the case of providing us with personal data of third parties, the user will be responsible for informing them and for obtaining their consent for the aforementioned purposes. In the event that you have purchased a product or gift card (hereinafter referred to as “goods”), the personal data provided by third parties will only be used to: (a) manage the delivery or verify the receipt of goods, and (b) respond to requests you place us.

3. We undertake to maintain the confidentiality of the user's personal data and to ensure the exercise of the right of access, rectification, cancellation and opposition by sending a letter to the address indicated above.

4. The User (you) guarantees that the personal data provided is true and accurate, and undertakes to notify any changes thereto. Any loss or damage caused to this website or to the person responsible for the website or to third parties resulting from wrong, inaccurate or incomplete information in the registration forms will be the sole responsibility of the User.

5. Cookies:

On this site we use cookies, which are small text files with information about your navigation on this site and whose main objective is to improve your web experience. You can find more information about the cookies we use, their purpose and other information of interest at the following link: Information about cookies. By accepting this privacy policy, you consent to the use of cookies used on this site and which are described on the page indicated above.

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1. What is personal data and what categories of data do we process?

The new General Data Protection Regulation establishes a more comprehensive definition of the concept of personal data. Personal data is any information, regardless of its nature and the medium on which it is presented, capable of identifying a person. Examples of categories of personal data processed are:

Identification and contact data: Name, identification document number, tax identification number (NIF), age, date of birth, telephone contact, email, address, payment data, electronic identifiers (digital login credentials), etc.

Relationship with the website: History of products and services that you have researched, purchased or subscribed to

Profile: Likes, interests and preferences, in your relationship with the site.

2. In which situations do we process your personal data?

We process your personal data with your consent, when you make a purchase, when you hire a service or when you use our website. This treatment can be done orally, in writing or through our website.

4. For what purposes do we process your personal data?

We guarantee that your personal data is processed only for the purposes communicated to you, not being used for any other purpose. Thus, we process your personal data to guarantee the quality of the service we provide you and to be able to better respond to your needs. Some examples of purposes for which we may use your data are (non-exhaustive list)

Direct Marketing: To inform you of news, opportunities and promotions that may interest you

Customer Management: To send you your online purchases home

5. On what basis do we process your personal data?

These are the circumstances that allow us to process your personal data:

Your express consent: whether in writing, or orally, for example, for direct marketing purposes, to receive emails or SMS messages.

Compliance with a legal obligation

Legitimate interest: for example, for the purpose of improving the quality of the service provided

We undertake to process your personal data in a way that guarantees the confidentiality, security and protection of this data against unauthorized or unlawful processing and against its loss, destruction or damage.

6. How long do we keep your personal data?

We retain your personal data only for the period of time strictly necessary to carry out the purpose for which it was collected or, as the case may be, until you exercise your right of opposition or right to erasure. After this retention period, we will delete your personal data.

7. To whom do we transmit your personal data?

Whenever necessary, we may transmit your personal data to third parties - for example, freight transport companies - only and exclusively for the purpose of performing a service you have contracted, such as the delivery of a product to your home.

8. What are your personal data protection rights and how can you exercise them?

Right of access to information: You can obtain confirmation of what your personal data are processed, as well as the respective information about the purposes of the treatment or the storage periods for such data.

Right of rectification: You can request the change of your personal data that is incorrect or incomplete.

Right of erasure: You can request the erasure of your personal data, provided that there are no legal requirements for its conservation.

Right to portability: You can receive the personal data you have provided to us in a structured, machine-readable digital format.

Right of Opposition: You can oppose or withdraw the consent you previously gave to the processing of your personal data.

Right to limitation of treatment: You can request the limitation of the treatment of your personal data, in the form of:
1.Suspension of treatment;
2.Limitation of the scope of processing to certain categories of data or processing purposes.

Right not to be subject to automated individual decisions: You can ask not to be subject to any decision made solely on the basis of automatic processing. These decisions are related to the definition of consumer profiles, based on their tastes, interests and preferences, search and purchase history, etc., namely to provide a quality service and tailor marketing communications.

You can exercise these rights in writing. Whenever you wish to exercise one or more of your rights related to the protection of your personal data, you only need to communicate this intention to us.